I’ve just found out that my MyT set-top box now sports a new user interface (developed by Thomson (and I suppose customised by our friends at MT) according to the blurb).
On the whole, the new user interface is better than the previous one (which was horrible from an aesthetic point of view). But Christina and I spotted some glitches and issues (especially when using the VoD feature) that might require some looking into by Asvin and al.
First of all, there is a new search facility which looks cool as you can search by title, actor, director (at last!) and year. Unfortunately, when you, say, search by actor, you only get one empty text field (see above) and you have to type the name. It would have been extremely more interesting to get a kind of drop-down with all current actors (i.e. actors in films available through VoD). As it is, you must do a lot of guesswork and, as every one knows, GUI must be as foolproof as possible.
We have also discovered a bug. If you choose to search by year and enter non-numeric characters, the GUI crashes (simply said…)
Basically, the search facility, while better than previously, has some serious usability issues. In fact, Christina and I both agree that the GUI does not allow someone to easily find a film to watch. There are too many pages and too many slowdowns. Another thing is that the price of the film should be immediately visible and not hidden in a sub-page (this is a paid service after all…) Another nice enhancement would be to restrict searches to specific categories.
One nice feature though is that when watching the TNT channels, you can see what program is being broadcasted and when it will finish.
Good effort on the whole… but MT still has some work to do to make the experience seamless!
(Ahem! Christina and I would be happy to be consultants for that usability enhancement project ;-) )
Thanks for your feedback Avinash, glad you’ve found the new GUI better from the previous one. In fact, in this one much emphasis is on the “Live”, i.e in almost every pages (>80%) there is some live in the background. That’s the major difference from the previous GUI. But, ahem… must have a look at the bugs (more work for me and my pal at T+ ;-()
A VOD service with practically no movies in their original version i.e. English is rubbish. I’d like to have the choice of the language in which I’d like to watch a movie, if its English it HAS to be in English.
On another note for the last two weeks I can’t get any of the TNT channels, all I get are MBC1, 2 and 3. Prior to that I called the MYT helpdesk to book an incident. Two technicians came to my place and all they could tell me is that my antenna is wrong even though I can view the normal channels correctly. No need to say that I’m missing BBC very much and I’m close to throwing away my Set top box, unless someone tells me how to force a channel search. I tried switch on/off without any success.
Well Avinash I guess I used your blog to burst my frustration at this MYT service in the hope that the guys at MT read i :-(
To be honnest my overall appreciation of the MYT service is not very positive ..
True. Films should be shown in their original version. In fact, I own “Crouching Tiger, Hidden Dragon” and I prefer to watch the cantonese version (with english sub-titles obviously). The atmosphere is so different.
As for TNT, I normally receive BBC and TV5. I don’t receive MBC2 and MBC3 so I guess I can count myself very lucky :-)
“One nice feature though is that when watching the TNT channels, you can see what program is being broadcasted and when it will finish”
Oops didn’t knew that feature :( Is it just recent as well? I have a TNT receiver (i.e. decoder) but not MyT. I didn’t checked that feature (wasn’t aware). Perhaps it’s available to MyT users only??….
Asvin Balloo says
You’re right flyjason, it’s only available to My.T users ;-)
long time have not been here..
just wanted to know if you’re receiving the new channels (especially france24)from your myT, well TNT?
do we have to adjust something….? let me know.
what you seems to be saying is that the service is not liable right.. but tell me which service is going to give you a modem that is at the same time a router and all these facilities at such a lil price( depending on the package you take, 750,1360,2290), the line conversion is free the installation is free and for ADSL you have to pay 1000 for conversion line and 1000 for installation what you dont understand is that when you get the STB (Set-top Box) a test is done at your place and if you have a high attenuation and that you are beyond 3.2 km from exchange then you are deemed to get these problems, but soon these problem will also disappear as the MT is shifting on Fiber Optics, so you wont be getting these problems. And for heaven sake stop those ridicule Critics about MT.. I know it a Big company but there’s not a single company that does not make errors when launching a first project.. For Example : Bill Gates released Vista before Retiring and what was the Outcome ??? an unfinished OS.. If you fink they are ASSHOLES then na..
Till the cheers